WAIVER/ RELEASE OF LIABILITY, PRE-DEPARTURE FORM
All participants of our trips are required to read and sign our Waiver/ Release of Liability/Pre-departure Form (paper form) before trip departure.
BOOKING POLICIES:
Please pay the trip deposit (30% of the trip cost) when booking. Upon receiving it, we put your booking on the confirmed booking list and start your trip preparation. This advance deposit is non-refundable; however its fully transferable ( you may transfer it to another trip) or you may apply this deposit to your next trip before the time of your final trip payment.
FINAL PAYMENT:
The payment (full balance) should be settled before your trip departure date.
ACCEPTANCE & BOOKING PROCEDURES:
Upon receiving your booking request (via e-mail or online form depending on the trip and chosen way of correspondence), we will notify you that we have received it. We will guide you on the next booking steps. A trip booking is not confirmed until we have received advanced deposit payment or full payment (depending on the trip you are booking) and your completed registration.
Once we receive it from you, we put your booking into the confirmed booking list and inform you about it via e-mail. A binding contract will come into existence between Trail Himalayas Pvt. Ltd. and you as soon as we have sent you a booking confirmation via e-mail confirming the details of your booking.
IMPORTANT INFORMATION :
- It’s a rider’s responsibility to read and understand all information regarding the biking trip on our website, to ask us any questions, or request additional information via the methods of communication published on our official website.
- To choose a trip suitable for riders’ biking skill level and previous biking experience. If you have any concerns or doubts, discuss them with us before a trip booking via the methods of communication published on our website.
- It’s a rider’s responsibility to follow the terms and conditions stated in this document as well as provided by us in the trip booking process.
- To acknowledge the nature of an activity and what it involves.
- To provide us with information (while booking the trip) on personal health conditions, any health issues or other personal matters which may influence well-being on the trip and may compromise in any way successful trip completion.
- To provide us with information (while booking the trip) on food restrictions, allergies or medical diets prescribed by your doctor. We do our best to accommodate it during the trip in all possible for us ways if information is provided in advance (while booking the trip), or we will advise and recommend what is good to bring with you to Nepal to make your trip more comfortable.
- To provide us with information (while booking the trip) on any medications currently taken and anything prescribed by your doctor & to bring the needed amount of it with you to be enough for your trip duration
- Its riders solely responsibility to consult with a medical professional / physician back home prior to booking the trip and to make sure that you are in good physical condition & health and able to conduct the chosen trip & difficulty level in a safe manner.
TRAVEL and MEDICAL INSURANCE:
We highly recommend that you play it safe and obtain medical insurance back home while planning your trip to Nepal, understanding the remoteness of areas and elevation where the trip takes place, covering adventure activities you are going to undertake, and including remote evacuation, helicopter rescue/evacuation, etc from the elevation to which your trip goes.
If you choose to travel without adequate medical insurance, you take full responsibility for any expenses which may arise in case of injury, sickness, illness, emergency situation, cover evacuation costs, hospitals, medical treatments, etc.
Trail Himalayas Pvt. Ltd. is not holding any liability or responsibility for any expenses which may arise in any such cases.
We suggest our participants have Travel Insurance to avoid loss of funds in case cancellation is necessary. Trail Himalayas Pvt. Ltd. is not liable for any losses or expenses.
TRIP CANCELLATION FROM YOUR SIDE:
The trip advance deposit (30% of trip cost) is non-refundable; however its fully transferable ( you may transfer it to another trip, valid for one year) if you decide to cancel your trip not later than one month before trip departure.
Later date cancellations are considered last-minute cancellations. Last moment cancelations are non-refundable and non-transferable.
If you decide to cancel your trip at the very last moment or after full payment is settled: 30% of the trip cost is non-refundable and non transferable, in addition to it any expenses which come with your trip cancelation and any costs of arrangements which have already done by us for your trip are non-refundable.
CANCELLATION FROM OUR SIDE:
Travel Himalayas Pvt. Ltd. reserves the right to cancel or modify/change the tour plan at any time. If such a case arises, the full amount of payments (only for services which were not provided) received by Trail Himalayas Pvt. Ltd. should be returned or transferred for another trip if agreed by both sides. Please note that once the trip is confirmed by us, cancellations from our side are extremely rare.
DISASTERS, POLITICAL INSTABILITY OR OTHER LIMITING CIRCUMSTANCES / EVENTS:
Natural disasters including but not limited to landslides, earthquakes, flooding, etc ,
Political unrest or other events which may influence travel, etc. Such things are hardly predicted however, we are ready to do our best in such cases, and whenever possible, Travel Himalayas Pvt. Ltd. will inform the participants. If the trip is postponed, cancelled, or the tour plan is modified for the group/s safety in case of natural disaster or political unrest, Trail Himalayas Pvt. Ltd. will not be responsible for any loss of funds or additional expenses.
We recommend all riders obtain Travel Insurance back home while planning the trip.
ADVENTURE TRIPS & FLEXIBILITY, TRIP PLAN CHANGES/MODIFICATIONS:
Biking is an adventure activity, and riders should understand that the nature of this activity requires flexibility. We do our best to stick to the trip plan and itinerary; however, it’s understood that the distance, timing, route, amenities, and transport may be subject to alteration due to unforeseeable circumstances, events, or situations which are out of our hands to handle. We will explain and discuss the changes and talk about the reasons behind them in case such a situation takes place
PASSPORT, TRAVEL DOCUMENTS:
Participants are solely responsible for ensuring travel documents are valid for traveling to Nepal (min 6 months past the date of the trip).
HEALTH AND FITNESS REQUIREMENTS:
Participants should be fit, active, in good health, and in good physical condition to undertake the trip and should understand, well before booking the trip, the biking skill level requirement for the trip.
For our destinations (multi-day biking trips), participants should be able to be comfortable riding at a relaxed pace for up to 3-4 hour + per day for multiple days. Have stamina and be able to bike/ walk the bike uphill. Participants should consult a medical professional /physician back home prior to booking the trip with us to make sure that their physical and health state matches the level of the trip.
BIKING SKILLS LEVEL:
Participants should read and understand well biking skill level requirements for the trip planning to undertake. Biking skills level requirements information is provided for each trip on our website. If you have any additional questions, please contact us via the published ways for communication on our website before booking the trip.
We do our best to match riders’ skill level and physical ability when booking a trip with us. In case the rider does not have the skill level or has any condition compromising ability to conduct the trip, we look for solutions such as hiring another guide when possible or changing the tour plan, skipping some riding parts and hiking, hiring a porter, using transportation if possible, etc. Rider is solely responsible for covering any expenses involved in adjusting the trip to riders’ needs during the trip.
YOUR BIKE & RENTAL BIKES:
Participants are responsible for bringing a suitable bike ( bike requirements are provided by us while trip booking) and they assume full responsibility for its condition and maintenance prior to and during the trip. Riders must perform daily bike checks and immediately inform the Guide of any concerns or mechanical issues, or if they need any assistance with the bike at any time.
Riders are also responsible for having appropriate parts and tools needed to ensure bikes are in good running condition. If you need to rent a bike in Nepal, please inform us in advance while booking your trip with us. Rides holds full responsibility for the condition, maintenance, damage, or loss of the rented bike or any other equipment prior to and during the trip and holds full responsibility to cover any expenses in case of loss or damage of rented bikes or any other equipment. Its riders responsibility to unpack, build the bike prior to the trip, and to service and pack the bike after the trip. To care for the bike is your responsibility on our trips, but our guides are skillful mechanics and bike lovers and are always here to assist you with any bike matter or to recommend a bike workshop.
LOSS and DAMAGE:
Trail Himalayas Pvt. Ltd. is not responsible, and we do not hold any liability for any loss, damage, etc. of any personal belongings, bikes, and any rented equipment (bike, etc.) Participants are solely responsible for looking after all personal belongings and all and any rental equipment at all times.
SINGLE ROOM SUPPLEMENT DURING THE TRIP:
Single room supplement is an extra cost. If you like to have single accommodation in the cities or during the trip (if and where it’s possible to arrange), please inform us in advance while booking the trip. The amount varies for each trip depending on accommodation standard and destination. We will send you additional cost details for any supplement and make arrangements accordingly after agreement & confirmation.
In general, in all our trips, shared accommodation is included.
SPECIAL INTEREST & PRIVATE TRIPS, EXPEDITIONS:
Our trips and services are not limited to only tours published on our website.
If you are looking for a trip not listed on our website, contact us via published communication methods to discuss details.
If you want to do a published tour but have concerns or want to change parts of it (substitute accommodation type, mode of transport, biking days, hire additional support, etc.), contact us and we plan the trip according to your interests, quote your trip cost, and provide the procedures to book it.
Planning biking expedition on the Himalayas – Trail Himalayas Pvt. Ltd. – Team of professional local riders with wealth of experience, and we are ready to do our best to assist you with planning and running any biking expedition.
ERRORS & OMISSIONS:
Occasionally, some writing mistakes, information that contains errors on our website or any published means, and some omissions that may be connected with general descriptions, tour details, availability, etc may occur. We reserve the full right to correct, change any inaccuracies, or update any information at any time without prior notice.
CHANGES TO TERMS & CONDITIONS:
You can review the most current version with latest changes at any time on this page.
When booking a trip with us, the version of the terms & conditions will apply which was published and active at the time of booking.
If any essential changes to conduct the trip occur on a later date and before or during your trip, we will inform you.
